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Privacy Policy

The Writer's Engine

Last Updated: April 19, 2026

1. Introduction

Welcome to The Writer's Engine ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services (the "Service").

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

  • Account information: Your name, email address, and password when you register.
  • Billing information: Payment method details, billing address, and transaction history when you subscribe to a paid plan. Payment details are processed securely by our third-party payment provider and are not stored directly on our servers.
  • Profile information: Any optional details you choose to add to your account profile.
  • Support communications: Messages or emails you send to our support team.

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical and usage data, including:

  • Usage data: Pages visited, features used, session duration, clicks, and interaction patterns.
  • Device information: Browser type and version, operating system, device type, and screen resolution.
  • Log data: IP address, access times, referring URLs, and error logs.
  • Cookies and tracking technologies: We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. See Section 7 for more details.

2.3 Information from Third Parties

We may receive limited information about you from third-party services, such as payment processors or authentication providers (e.g., if you sign in via Google or similar), consistent with their privacy policies and your permissions.

3. How We Use Your Information

We use the information we collect to:

  • Provide and operate the Service, including processing your account registration and managing your subscription.
  • Process payments and send billing-related communications such as receipts, invoices, and renewal reminders.
  • Personalize your experience and surface features relevant to your usage.
  • Communicate with you about account activity, security alerts, product updates, and support requests.
  • Improve and develop the Service by analyzing usage trends, diagnosing technical issues, and informing product decisions.
  • Ensure security and prevent fraud, including monitoring for unauthorized access or suspicious activity.
  • Comply with legal obligations, including tax, financial reporting, and regulatory requirements.

We do not use your personal data to train AI or machine learning models, and we do not sell your data to third parties.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

4.1 Service Providers

We share data with trusted third-party vendors who help us operate the Service, such as:

  • Cloud infrastructure and hosting providers
  • Payment processors (e.g., Stripe)
  • Analytics platforms
  • Email delivery services
  • Customer support tools

All service providers are contractually required to handle your data securely and only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent in-app notice before your data becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide the Service. Specifically:

  • Account data is retained for the duration of your account and deleted within 90 days of account closure upon request.
  • Billing and transaction records may be retained for up to 7 years as required by applicable financial and tax laws.
  • Usage and log data is typically retained for up to 12 months and then anonymized or deleted.

You may request deletion of your personal data at any time by contacting us at privacy@thewritersengine.com. Please note that certain data may need to be retained for legal or legitimate business purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal retention obligations.
  • Portability: Request that we provide your data in a portable, machine-readable format.
  • Objection: Object to certain types of processing, such as direct marketing.
  • Restriction: Request that we restrict the processing of your data in certain circumstances.
  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@thewritersengine.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service. These include:

  • Essential cookies: Required for the Service to function (e.g., keeping you logged in).
  • Preference cookies: Remember your settings and preferences.
  • Analytics cookies: Help us understand how users interact with the Service.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service. We do not currently respond to "Do Not Track" signals, but we will update this policy if that changes.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit (TLS) and at rest.
  • Secure access controls and authentication.
  • Regular security assessments and monitoring.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information promptly. If you believe a child has provided us with their data, please contact us at privacy@thewritersengine.com.

10. International Data Transfers

The Writer's Engine is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate. By using the Service, you consent to such transfers. We take steps to ensure that any international data transfers comply with applicable laws.

11. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party tools. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last Updated" date at the top of this page and notify you via email or a prominent in-app notice at least 14 days before the changes take effect. Your continued use of the Service after that date constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Writer's Engine

Email: privacy@thewritersengine.com Website: www.thewritersengine.com

This Privacy Policy was last updated on April 19, 2026.